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Your partner for presales, implementation and customer success.

AI is shortening the build. Adoption is still human.

Software only creates value once people adopt it. That takes understanding the business, earning the trust of the teams who work with it, and staying until the new way of working sticks. That is the transformation Levscale® leads: we help SaaS vendors turn every signed deal into software that’s live, used and scaling.

Our journey

Since 2023: nine countries, 100+ rollouts.

100+ enterprise rollouts since 2023

Founded in Sofia in 2023. Today our people work from Germany, Switzerland and Bulgaria, and our projects go live across Europe and North America.

Our north star

Time to value is the lever. Your scale is the result.

Every week between first call and real use is a week your revenue waits: to close, to be recognised, to renew. We measure ourselves on taking those weeks out, in presales, in rollout and in adoption.

How we work

Four commitments, in the order you’ll meet them.

  1. Scoping

    Clarity before commitment.

    If a requirement doesn’t fit your platform, you hear it during scoping, with an alternative that does. Not after the contract is signed.

  2. Estimating

    Honest estimates.

    We size the work on what discovery shows, not on what is easiest to sign. If reality starts to move away from the estimate, you hear it early, with options to choose from.

  3. Delivering

    Dates we keep.

    A go-live date is a promise to your customer, and we treat it as one. Risks surface early, while there is still room to act on them.

  4. Handing over

    Built to be handed over.

    Every engagement ends with clear documentation, playbooks and trained stakeholders.

Who we are

Five roles cover the full customer lifecycle. You get the ones your engagement needs.

  1. 01

    Evaluation

    Solution Consultants

    Scope the deal with your prospect: discovery, solution design, proofs of concept and an estimate that holds up in front of IT and procurement.

    • Discovery
    • Solution design
    • PoCs
  2. 02

    Rollout

    Project Leads

    Run the rollout end to end: plan, configuration, integrations, training and hypercare, with project management included.

    • Rollout
    • Integrations
    • Hypercare
  3. 03

    Rollout → Adoption

    Data Analysts

    Get the data right: extraction from ERP, BW and legacy systems, mapping, migration and validation, plus models and dashboards beyond go-live.

    • ERP/BW extraction
    • Migration
    • Graph models
  4. 04

    Adoption → Renewal

    Customer Success Managers

    Turn go-live into adoption: training, usage baselines, quarterly business reviews and early renewal and expansion signals.

    • Adoption
    • QBRs
    • Renewal signals
  5. 05

    Across the lifecycle

    Customer Solutions Leaders

    Lead or rebuild your customer solutions organisation on an interim mandate, full-time or part-time: presales, delivery and customer success processes, playbooks and enablement.

    • Interim leadership
    • Delivery process
    • Enablement
100+

enterprise rollouts

14

weeks average from kick-off to go-live

96%

on-time delivery

Your customers are waiting.

Signed deals in the backlog, rollouts that slipped, adoption that never took off. In a 45-minute introduction, we’ll show you where we’d start.

Book an introduction